How can we help?
Questions, feedback or something not working as expected? Email Route-Runner Support and tell us what you're seeing.
Email support
Use the link below to start an email. Include the device you're using and a short description of the issue.
Email Route-Runner Support sayer+routerunner@ayersnet.comRequirements for AI-assisted features
Route-Runner's AI-assisted voice understanding and errand organization use Apple's Foundation Models framework. Processing happens on your device rather than sending these requests to a third-party AI service.
To use these features, you need:
- iOS 26 or later.
- An Apple Intelligence-compatible iPhone: iPhone 15 Pro models, any iPhone 16 model, or later.
- Apple Intelligence turned on in Settings > Apple Intelligence & Siri.
- Apple's on-device language model fully downloaded and available. The model may be temporarily unavailable while downloading or preparing.
- Device and Siri languages set to the same supported language, in a region where Apple Intelligence is available.
If these requirements aren't met, Route-Runner's AI-assisted features won't be available until the on-device model is ready.
View Apple Intelligence requirementsA few details help us understand the issue faster.
You don't need a formal bug report. These three details are usually enough to get started.
Your device
Tell us whether you were using iPhone, Apple Watch or CarPlay.
What happened
Describe what you expected and what Route-Runner did instead.
A screenshot
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