Terms of Service
Last Updated: January 24, 2026
Welcome to Route Runner. These Terms of Service ("Terms") govern your use of the Route Runner mobile application ("App") operated by Route Runner ("we," "our," or "us").
By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.
1. Description of Service
Route Runner is an errand planning application that helps you organize tasks, find nearby stores, and optimize your routes. The App offers both free features and a paid subscription service called "Family Sharing."
2. Eligibility
You must be at least 13 years old to use the App. By using the App, you represent that you meet this requirement.
3. Account Registration
To use certain features, you must create an account using your email address. You are responsible for:
- Providing accurate information
- Maintaining the security of your account
- All activities that occur under your account
4. Subscriptions
4.1 Family Sharing Subscription
The Family Sharing subscription provides:
- Real-time sync across all your devices
- Shared errand lists with family members
- Family collaboration features
4.2 Subscription Terms
- Subscriptions are billed on a recurring basis (monthly or annually)
- Payment is charged to your Apple ID account at confirmation of purchase
- Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period
- Your account will be charged for renewal within 24 hours prior to the end of the current period
- You can manage and cancel subscriptions in your Apple ID Account Settings
4.3 Price Changes
We may change subscription prices at any time. Price changes will take effect at the start of the next subscription period following the date of the price change. Your continued use of the subscription after the price change
constitutes your agreement to pay the new price.
4.4 Refunds
All purchases are processed by Apple. Refund requests must be submitted through Apple. We cannot process refunds directly.
5. Acceptable Use
You agree not to:
- Use the App for any unlawful purpose
- Attempt to gain unauthorized access to the App or its systems
- Interfere with or disrupt the App's functionality
- Reverse engineer, decompile, or disassemble the App
- Share your account credentials with others
- Use the App while operating a vehicle in an unsafe manner
6. Intellectual Property
The App and its original content, features, and functionality are owned by Route Runner and are protected by international copyright, trademark, and other intellectual property laws.
7. User Content
You retain ownership of errands, lists, and other content you create ("User Content"). By using the App, you grant us a license to store, process, and display your User Content solely to provide the App's functionality.
8. Privacy
Your use of the App is also governed by our Privacy Policy, available at https://route-runner.ai/privacy.
9. Disclaimers
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We do not warrant that:
- The App will be uninterrupted or error-free
- Route suggestions are optimal or safe
- Store hours, locations, or availability are accurate
IMPORTANT: Route Runner provides suggestions only. Always exercise your own judgment when driving and verify store information independently.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE APP.
Our total liability shall not exceed the amount you paid for the subscription in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless Route Runner from any claims, damages, or expenses arising from your use of the App or violation of these Terms.
12. Termination
We may terminate or suspend your account at any time for violation of these Terms. Upon termination, your right to use the App ceases immediately.
You may delete your account at any time from the Settings screen.
13. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms in the App. Your continued use after changes constitutes acceptance of the new Terms.
14. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.
15. Dispute Resolution
Any disputes arising from these Terms or the App shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that you may assert claims in small claims court if eligible.
16. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
17. Contact Us
For questions about these Terms, please contact us at:
Email: legal@route-runner.ai